Ensuring the health and well-being of your children while navigating a new healthcare system can be challenging. This guide covers various options for your child’s medical care in Germany: regular visits to pediatricians and family doctors, emergency services, and additional support provided by our partner, Techniker Krankenkasse (TK).
For routine check-ups and addressing common childhood illnesses, it is best to consult pediatricians or family doctors that your children see regularly. If serious concerns arise during the day, don’t hesitate to contact your doctor for guidance or to arrange an appointment.
If your child requires medical assistance outside of regular working hours, you can call the emergency number, 116-117; although it is not an ambulance service, they can dispatch one if needed. They will also guide you on the next steps or send a doctor if necessary. In urgent cases, you may visit a children’s hospital, such as UKE, the Children’s Hospital in Altona, or call an ambulance at 112 (an ambulance should arrive within a few minutes). When you speak to a doctor over the phone, provide as many details as possible about your child’s symptoms; even the smallest detail can make a difference!
As a Relocation Agent partner, Techniker Krankenkasse offers several services.
This 24/7 hotline answers your questions about the health of infants, children and adolescents. Call 401-461-6189-10 to connect with doctors from various specialities: paediatrics, dermatology, laryngology, orthodontics, orthopaedics or medical psychotherapy.
If you struggle to find the time to arrange a doctor’s visit amidst the challenges of settling into a new country, the Techniker Krankenkasse offers appointment-scheduling assistance:
TK-insured individuals can access the 24/7 medical advice hotline (040-46-06-61-91-40) to discuss medical concerns with specialists, including pediatricians, even during public holidays when most clinics are closed. Be sure to have your TK eHealth card and insurance number on hand during the call. You can also consult TK-MediCall for any health-related issues affecting your family members.
You can ask the TK-MediCall Specialists about a range of topics, including:
Navigating healthcare for your children in Germany doesn’t have to be a daunting experience. If you have any questions or concerns about relocating with your family, don’t hesitate to reach out to us at Relocation Agent. We are here to help you every step of the way.